What is my username?
Your username is your school email address.
What is my password?
We don’t know your password! You can securely create or reset your own password here:
My username is not recognised
Please note that usernames are case sensitive. We use the username given to us by your school. For example:
MyName@school.com is not the same as email@example.com
If you are unsure, please ask your Programme Lead or school office how your email address was registered.
I am logged in but I still can't access the page I want.
- Has your subscription run out?
- Are you trying to access a page which is not available to you at your level of subscription?
Please talk to your Programme Lead about this.
If you are the Programme Lead, then please get in touch. We’d be very happy to help.