Your username is usually your school email address.


  • Please note that if your email address contains an apostrophe, you may need to omit this from your username (eg o’boyle@school.com becomes oboyle@school.com)

We don’t know your password. However, you can reset your password.

Usernames are your registered email address and they are case-sensitive. If you are not sure what your registered email is, you can see it in Your Account.

Want to know what programmes your school current subscribes to? View your subscriptions

Do you need to subscribe or upgrade? Your Account Administrator can add programmes to your school’s account. Who is my Account Administrator?

The Account Administrator of your school account can add and remove staff members from your account. Go to Manage Users

Watch our Tutorial Video to learn how to add/remove members of staff.

If you are new to Ten Ten Resources or have recently subscribed to a new programme, view our Getting Started page.

The CPD Package is a new subscription platform providing online CPD sessions and courses running throughout 2022-23.

An annual subscription includes access to all courses available for every member of staff in your school.

Read more about The CPD Package

Need more help?

Any other question

If your question cannot be answered anywhere on this page, we’d love to hear from you.

Contact form

Leave a voicemail

Due to remote working and staffing levels, we are unable to answer phone calls. However, please leave a voice message stating your name, school and the nature of your query, and someone will get back to you.

Call 0345 388 3162