Contact Contact Ten Ten Resources Chester House Pages Lane London, N10 1PR Common Questions My username is not recognised.Usernames are your registered email address and they are case-sensitive. If you are not sure what your registered email is, you can see it in on your Account page. What is my password?We don’t know your password. If you need to change or reset it, click here. What are my school's parent login details?You can view the username and password for the Online Parent Portal (Life to Full subscribers only) here. How do I add or remove staff members?The Administrator of your school account can add and remove staff members from your account. If you are the Administrator of your school account, you can access amend your staff accounts here. Life to the Full programme informationThe Programme Coordinator should review: The Programme Coordinator Manual – Primary Schools The Programme Coordinator Manual – Secondary Schools Other staff members can source training and information on the subscriber homepage Life to the Full homepage – Primary Schools Life to the Full homepage – Secondary Schools How do I contact Ten Ten?If your query has not been answered by our ‘Common Questions’ above, please contact us here.